As a Guest Services Specialist at the Minnesota State Capitol, you'll meet and welcome groups to their State Capitol tour. Then, you'll lead them to the location where they will meet their tour guide. You may tag along with larger groups to keep the group together and you'll expand your Capitol knowledge the same time. Between tours, you'll assist staff and visitors at the information and store areas. In this role, you'll be on your feet, on the move, and meeting people from around the world.
What started as a summer experiment to improve service to tour groups was so successful, we are expanding the team to provide excellent experiences all year long. We're currently adding 1-2 substitutes to the team to provide continuous coverage during volunteers' vacations and to prepare for increased activity during the legislative session.
Must be available for flexible shifts between Mon and Fri, 10 am to 2 pm.